Analisis Kinerja Instalasi Farmasi Terhadap Kepuasan Pasien Rawat Jalan Pada Klinik Muhammadiyah Siti Fatimah Pare Menggunakan Metode Balanced Scorecard: Analysis Of Pharmacy Installation Performance On Outpatient Patient Satisfaction At Muhammadiyah Siti Fatimah Pare Clinic Using The Balanced Scorecard Method. PN [Internet]. 2025 Dec. 30 [cited 2026 Mar. 10];1(2):60-5. Available from: https://pn.borneonovelty.com/index.php/pharmaceuticalnovelty/article/view/10