“Analisis Kinerja Pelayanan Kefarmasian Pada Pasien Rawat Jalan Poli Penyakit Dalam Rumah Sakit Muhammadiyah Siti Khodijah Kediri Menggunakan Metode Balanced Scorecard: Analysis of Pharmaceutical Service Performance for Outpatients in the Internal Medicine Poly at Muhammadiyah Siti Khodijah Kediri Hospital Using the Balanced Scorecard Method”. Pharmaceutical Novelty 1, no. 2 (December 30, 2025): 41–49. Accessed March 10, 2026. https://pn.borneonovelty.com/index.php/pharmaceuticalnovelty/article/view/8.