Analisis Kinerja Pelayanan Kefarmasian Pada Pasien Rawat Jalan Poli Penyakit Dalam Rumah Sakit Muhammadiyah Siti Khodijah Kediri Menggunakan Metode Balanced Scorecard: Analysis of Pharmaceutical Service Performance for Outpatients in the Internal Medicine Poly at Muhammadiyah Siti Khodijah Kediri Hospital Using the Balanced Scorecard Method. Pharmaceutical Novelty, [S. l.], v. 1, n. 2, p. 41–49, 2025. DOI: 10.70310/64d6z211. Disponível em: https://pn.borneonovelty.com/index.php/pharmaceuticalnovelty/article/view/8. Acesso em: 10 mar. 2026.