“Analisis Kinerja Instalasi Farmasi Terhadap Kepuasan Pasien Rawat Jalan Pada Klinik Muhammadiyah Siti Fatimah Pare Menggunakan Metode Balanced Scorecard: Analysis Of Pharmacy Installation Performance On Outpatient Patient Satisfaction At Muhammadiyah Siti Fatimah Pare Clinic Using The Balanced Scorecard Method” (2025) Pharmaceutical Novelty, 1(2), pp. 60–65. doi:10.70310/f1m33x98.