Analisis Kinerja Pelayanan Kefarmasian Pada Pasien Rawat Jalan Poli Penyakit Dalam Rumah Sakit Muhammadiyah Siti Khodijah Kediri Menggunakan Metode Balanced Scorecard: Analysis of Pharmaceutical Service Performance for Outpatients in the Internal Medicine Poly at Muhammadiyah Siti Khodijah Kediri Hospital Using the Balanced Scorecard Method. (2025). Pharmaceutical Novelty, 1(2), 41-49. https://doi.org/10.70310/64d6z211