Analisis Kinerja Instalasi Farmasi Terhadap Kepuasan Pasien Rawat Jalan Pada Klinik Muhammadiyah Siti Fatimah Pare Menggunakan Metode Balanced Scorecard: Analysis Of Pharmacy Installation Performance On Outpatient Patient Satisfaction At Muhammadiyah Siti Fatimah Pare Clinic Using The Balanced Scorecard Method. PN. 2025;1(2):60-65. doi:10.70310/f1m33x98