Analisis Kinerja Instalasi Farmasi Terhadap Kepuasan Pasien Rawat Jalan Pada Klinik Muhammadiyah Siti Fatimah Pare Menggunakan Metode Balanced Scorecard: Analysis Of Pharmacy Installation Performance On Outpatient Patient Satisfaction At Muhammadiyah Siti Fatimah Pare Clinic Using The Balanced Scorecard Method. PN 2025, 1 (2), 60-65. https://doi.org/10.70310/f1m33x98.